Terms & Conditions

Agreement to Terms

By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Privacy Notice: Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Intellectual Property Rights

The materials on this website, including all trademarks, text, images, and software, are the intellectual property of Hive & Wellness Australia (HWA) or its licensors, and are protected by Australian copyright and trademark law.

You must not:

  • Republish material from our website without prior written consent.
  • Sell, rent, or sub-license material from our website.
  • Reproduce, duplicate, create derivatives, or exploit content for commercial purposes.
  • Redistribute content, including sharing on other websites, without permission.

Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not infringe on others’ use and enjoyment. Prohibited behaviour includes:

  • Harassing, offensive, or harmful conduct
  • Transmitting illegal, obscene, or malicious content
  • Disrupting website functionality or dialogue flow

You must not use this website to send unsolicited commercial communications or engage in marketing without our express written consent.

Cookie Use: Our website uses cookies to enhance user experience, analyse traffic, and personalise content. By continuing to use the site, you agree to the use of cookies in accordance with our Privacy Policy. You may manage cookies via your browser settings.

Restricted Access

We reserve the right to restrict access to parts or all of our website at our sole discretion. If provided with login credentials, you are responsible for maintaining the confidentiality of your username and password.

Revisions and Terms Updates

HWA may revise these Terms at any time. Updated terms will be posted on this site, and your continued use of the website constitutes your acceptance of any changes. If you do not agree with the changes, please cease use of the site.

Privacy and Data Protection

Hive & Wellness Australia is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the APPs.

We collect personal information only where necessary to provide services, improve website functionality, and comply with our legal obligations. This may include:

  • Name, contact details, date of birth, and device/browser information
  • Information provided via website forms, cookies, or analytics tools
  • In some circumstances (ie Suppliers), your bank account details.

You may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Withdraw consent or opt out of direct marketing

To learn more or exercise your rights, please refer to our Privacy Policy or contact our Privacy Officer at [email protected].

Limitation of Liability

The materials on this site are provided “as is” without any express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement. In no event shall HWA or its officers be liable for any damages resulting from your use or inability to use the site.

International Hosting: While HWA does not intentionally transfer personal data overseas, some service providers may host data on secure servers outside Australia. Please refer to our Privacy Policy for more information.

Severability

If any provision of these terms is deemed unlawful, void, or unenforceable, that provision will be severed and the remaining terms shall remain valid and enforceable.

Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

Contact and Complaints

If you have questions, concerns, or complaints about our terms or the handling of your personal information, please contact:

Privacy Officer
Annette Zbasnik
Company Secretary, Hive & Wellness Australia
Email: [email protected]

You also have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.